Refunds and returns

The consumer has the right to exercise the right of withdrawal. In particular, the consumer has the right to withdraw without any penalty and without specifying the reason, within 14 working days from receipt of the goods.

To be eligible for a return, the product must be unused and in the same condition in which you received it. It must also be in its unopened, unopened original packaging. The shipping costs for returning the product are charged to the customer and are non-refundable. It is necessary to properly pack the products. The refund will be made when the products arrive at their destination and their integrity will be checked. The address for sending the article is:

Accademia di Psicoterapia della Famiglia
Via Antonio Bosio 34
00161 Roma Italia

Contact us at for questions relating to withdrawal, refund or regarding defective or damaged items.